Privacy Policy

At JL AVALOS LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, website, or staff.

1. Information We Collect

  • Personal identification: name, email, phone number, address
  • Service details: location, property size, cleaning type
  • Payment information: billing details (securely handled by third-party providers)
  • Usage data: IP address, browser type, device, and cookies

2. How We Use Your Information

  • To deliver and manage your cleaning services
  • To send confirmations, reminders, invoices, or follow-ups
  • To respond to inquiries or customer service requests
  • To improve our website and customer experience
  • To send promotions (only with your consent)

3. Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. Sensitive data such as payment details are handled securely via trusted, PCI compliant payment providers.

4. Sharing of Information

We do not sell or rent your personal data. We only share your information with third parties necessary to fulfill your request such as secure payment gateways and scheduling systems and only to the extent required.

5. Payment Plans & Declined Payments

JL AVALOS LLC offers flexible payment options for both one-time and recurring cleaning services. By opting into a payment plan, you agree to complete all scheduled payments on time.

Consequences of declined or missed payments include:

  • Immediate suspension of scheduled services
  • Late fees applied after a 7 day grace period
  • Final notice before account is handed over to collections
  • Cancellation of payment plans or discounts

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time. To do so, contact us at jannaavalos44@gmail.com.

7. Policy Updates

This Privacy Policy may be updated to reflect changes in our practices or legal obligations. Any changes will be posted on this page with a revised “Last Updated” date.

For questions about this policy or your personal data, please contact us at jannaavalos44@gmail.com or call 501-494-9370.

Your Privacy Matters

At JL AVALOS LLC, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

  • Personal details (e.g., name, email, phone number, address)
  • Payment and billing information for service transactions
  • Browser data, IP address, and session info for analytics

How We Use Your Information

  • To process and manage your bookings or service requests
  • To send confirmations, invoices, and updates
  • To improve customer service and site functionality
  • For marketing communications (opt-out available)

Third-Party Sharing

We do not sell or rent your personal information. We only share data with trusted service providers (such as payment processors) who are bound to keep your data confidential and only use it as necessary to fulfill our services.

Payment Plans & Declined Payments

JL AVALOS LLC offers flexible payment plans for recurring services. If you choose a payment plan, you agree to the full amount over the agreed term.

In case of a declined payment:

  • You will be notified immediately via email or phone.
  • Service may be paused or canceled until payment is resolved.
  • Late fees may apply after a 7 day grace period.
  • Continued non-payment may result in referral to a collections agency.

Data Security

We use SSL encryption and industry-standard security measures to protect your data from unauthorized access. Payment information is processed through secure, PCI-compliant providers.

Your Rights

You may request to view, update, or delete your data at any time. To do so, contact us directly at jannaavalos44@gmail.com.

Policy Updates

We may revise this policy periodically. Any changes will be posted on this page with an updated revision date.

If you have questions or concerns about this Privacy Policy, please reach out to us at jannaavalos44@gmail.com.